Contact
We are here to assist with product enquiries, order support, fitting guidance, and aftercare services.
Whether you are selecting your first buffalo horn frame, require assistance with an existing order, or wish to learn more about our craftsmanship, we would be pleased to hear from you.
Client Services
For all enquiries, please contact us using the details below.
ab@1618.in
Response Time
We aim to respond to all enquiries within 1–2 business days.
How We Can Help
Product Guidance
Questions about:
- Frame styles
- Sizing and fit
- Lens compatibility
- Material characteristics
- Custom orders
Order Support
Assistance with:
- Existing orders
- Production timelines
- Shipping updates
- Delivery enquiries
Repairs & Warranty
Support regarding:
- 30-Day Returns
- 5-Year Complimentary Repairs
- Adjustments and maintenance
- Warranty enquiries